Railcenter is a training centre for rail infrastructure. Our objective is to contribute to the safe and timely transportation of both passengers and goods. Industry professionals spend time with us to participate in courses, share their expertise and learn new skills, but also to meet and inspire each other, test each other and share their passion.
We were looking for a reliable and flexible supplier that is able to think along with our needs, and provide the right answers to them. Railcenter was experiencing growth and had a need to expand its training portfolio and the number of locations where these courses were hosted. Our safety courses now had to be taught all across the Netherlands.
Railcenter has its own training and examination room in Amersfoort and wanted to offer its safety courses in other cities as well. As Onemeeting.com maintains a collaboration with a multitude of venues, we are now able to offer our courses across the nation.
We chose to work with Onemeeting.com as they offer us exactly what we want. Oneneeting.com provides us with complete services. To us, this primarily means answering to all our needs and requirements, but also providing tailored, efficient and effective solutions that are easily integrated into our process. Example include the deployment of required supervisors during exams and providing for sufficient laptops at venues for digital exams. The supervisor deployment planning is entirely and autonomously arranged for by Onemeeting.com. This also applies to installing, storing and maintaining the laptops, turning their service offering into a truly complete one that unburdens us entirely.
How Onemeeting.com supported us
Another aspect that was highly pleasing to me was that all classrooms were perfectly arranged when I arrived there for the first time. All operational aspects were taken care of. The students could start their digital exams immediately and the trainers were properly welcomed. Perfect!
The personal contact with the Meeting Experts is another thing I greatly appreciate. I first worked with Anouk, and now with Stéphanie. My work is simple: I just send her a list mentioning what needs to be taken care of, and the next day she gives me feedback on the possibilities. All very quickly! She also ensure that all administrative affairs are spotless and everything is available when we need it.
Onemeeting.com enables us to host courses at multiple venues, while we only work with a single contact person. Furthermore, I greatly appreciate the supervising services, as well as the fact that the entire planning is taken care of. This saves us an incredible amount of time. Everything is arranged once the training starts, so we don’t have to worry about a thing. As agreed upon!
Everything that must be arranged, is always taken care of! We maintain an open collaboration based on trust, and can always consult one another if something needs to be discussed.
The Onemeeting.com approach ensures that we can host our trainings at various locations across the country in full compliance with our quality standards. Exactly what we were looking for. Having a single point of contact is also very pleasant. Combined with the fact that we now spend much less time on coordinating all training venues ourselves, we noticed a significant efficiency boost. Another great aspect is that we don’t receive a bunch of individual invoices from each venue, but just one comprehensible overview from one reliable partner.
“My experience with Onemeeting.com is excellent, so I’m certainly a satisfied customer. I would therefore gladly recommend Onemeeting.com to anyone else as well!”
NameMarian van Zandbrink